02 9420 0083
Dear Andrew and the team.
We just wanted to say thank you once again for going above and beyond to facilitate the sale of our townhouse making it so much easier for us given our remoteness in Canberra.
Your professionalism, enthusiam and dedication is beyond.
Andrew and Sue could not have been more helpful, with their advice, time and effort in selling my motel. The photo and digital media which were prepared in selling the motel allowed motel prospective purchasers the opportunity to see what was on offer. Nothing was a trouble to them and I wish them well into the future. You would be mad to go anywhere else to sell your property.
Client Survey Result
1) Did your experience with the sales team at Riverview Realty meet your expectations?
Response: Top Score - Much better
2) In regard to communication, transparency and trust – What was your overall agent engagement like with sales representatives at Riverview Realty?
Response: Top Score – Excellent
3) How helpful were the sales representatives at Riverview Realty?
Response: Top Score – Extremely helpful
4) Overall Agency Rating – Were you satisfied with the team at Riverview Realty?
Response: Top Score - Extremely satisfied
5) How likely are you to recommend Riverview Realty to others?
Response: Top Score - Extremely likely
“After 45 happy years in our family-home we made the hard decision to sell and downsize to a smaller garden apartment/townhouse closer to the Sydney Harbour Bridge/Tunnel.
“We contacted Riverview Realty given what we felt was their understanding of the Riverview area and we were pleased by the genuine attitude of Samia Malouf and Andrew Bruce who explained their perception of the marketplace and their method of promoting our house.
“They advise about decluttering and storage of surplus items, given the requirement for exhibiting our house in its best light.
“Riverview Realty were able to meet our expectations and we would commend them to others. Di & Jon DUGGAN, 4 Aminya Place, RIVERVIEW.”
Client comments: Professional, reliant, realistic, upfront, no bullshit approach to selling my property. My price was achieved
Survey Results:
1) Did your experience with the sales team at Riverview Realty meet your expectations?
Response: Top Score - Much better
2) In regard to communication, transparency and trust – What was your overall agent engagement like with sales representatives at Riverview Realty?
Response: Top Score – Excellent
3) How helpful were the sales representatives at Riverview Realty?
Response: Top Score – Extremely helpful
4) Overall Agency Rating – Were you satisfied with the team at Riverview Realty?
Response: Top Score - Extremely satisfied (client added Awesome)
5) How likely are you to recommend Riverview Realty to others?
Response: Top Score - Extremely likely
Client Quote: A very friendly and smooth relationship which produced an excellent result for us.
Client Survey Results K & D Duncan
1) Did your experience with the sales team at Riverview Realty meet your expectations?
Response: Top Score - Much better
2) In regard to communication, transparency and trust – What was your overall agent engagement like with sales representatives at Riverview Realty?
Response: Top Score – Excellent
3) Overall Agency Rating – Were you satisfied with the team at Riverview Realty?
Response: Top Score - Extremely satisfied
4) How likely are you to recommend Riverview Realty to others?
Response: Top Score - Extremely likely
5) How helpful were the sales team at Riverview Realty
Response: Top Score - Extremely helpful
Excellent service. You were always contacatble and answered all my questions. You gave me reassurance that I was making the right decision
Client Survey Results:
1) Did your experience with the sales team at Riverview Realty meet your expectations?
Response: Top Score - Much better
2) In regard to communication, transparency and trust – What was your overall agent engagement like with sales representatives at Riverview Realty?
Response: Top Score – Excellent
3) How helpful were the sales representatives at Riverview Realty?
Response: Top Score – Extremely helpful
4) Was the sales proposal and marketing strategy clear, sound and realistic?
Response: Top Score – Excellent
5) With regard to the overall sales and marketing costs, did you receive value for money?
Response: Top Score – Excellent
6) Overall Agency Rating – Were you satisfied with the team at Riverview Realty?
Response: Top Score - Extremely satisfied
7) How likely are you to recommend Riverview Realty to others?
Response: Top Score - Extremely likely
Despite our initial scepticism, your suggestions on painting and decorating were extremely helpful in presenting our home in its best light.
You always explained the sales strategy to us. At all times we felt your approach was open and straight forward and we knew where we stood and what was happening. This was very important to us.
Thank you for your friendly and thoughtful help and thank you for a thoroughly professional approach to our sale.
Client Survey Results
1) Did your experience with the sales team at Riverview Realty meet your expectations?
Response: Top Score - Much better
2) In regard to communication, transparency and trust – What was your overall agent engagement like with sales representatives at Riverview Realty?
Response: Top Score – Excellent
3) Overall Agency Rating – Were you satisfied with the team at Riverview Realty?
Response: Top Score - Extremely satisfied
4) How likely are you to recommend Riverview Realty to others?
Response: Top Score - Extremely likely
After purchasing our house from you twenty years ago, we thought it was serendipitous to find the brochure promoting Riverview Realty in our letterbox just when we were talking about selling. Seeing your friendly face on the brochure(and remembering how good you were when we purchased 20+ years ago) it seemed that the right man was in the right place and it was time to move forward and put our plans into action.
As you well know, the whole selling process is more than a bit stressful and you, as an estate agent get to deal with people when they are at their worst! Thank you for your unfailing patience, courtesy, kindness and helpfulness. Your offers of help and tools to help get the jobs done, whenever we needed it, were gratefully appreciated.
We thank you for not pushing us into unnecessarily expensive advertising campaigns. We feel your approach to the market and your selling strategies offered the best value for our money.
I’d like to express our deep appreciation to Andy and the team at Riverview Realty for their dedication and assistance during the sale of our home. We’d like to commend you on your professionalism, expertise and support throughout the sale process. You guys went above and beyond to get a good result in a very difficult market. We’d recommend you in an instant, and firmly believe that your future clients will be equally satisfied.
We had started our journey with another agent but the total experience consisted of them dampening our expectations.
Upon meeting Andrew and Samia they promised much and not only did they deliver, they exceeded our service and sale price expectations. They cheerfully undertook many of the small and difficult tasks and offered several excellent referrals for tradespeople to smooth the process. Their advice was always transparent, consistent and accurate.
Their conduct was always in good spirit and the resulting sale has concluded with our gratitude and friendship.
If you are trying to decide which agent to use and have questions, feel free to ask Riverview Realty for our contact details. Ian Irwin and Julie Haraksin.
Client Survey Results
1) Did your experience with the sales team at Riverview Realty meet your expectations?
Response: Top Score - Much better
2) In regard to communication, transparency and trust – What was your overall agent engagement like with sales representatives at Riverview Realty?
Response: Top Score – Excellent
3) Overall Agency Rating – Were you satisfied with the team at Riverview Realty?
Response: Top Score - Extremely satisfied
4) How likely are you to recommend Riverview Realty to others?
Response: Top Score - Extremely likely